Terms and Conditions
This Agreement was last modified on 18 February 2016.
Terms & Conditions
Garphil (www.garphilshop.com.sg) is a website (the “Website”) operated by Garphil Group (Singapore Company Registration ……….) (the “Website Owner”). The Website Owner, including subsidiaries and affiliates (or “we” or “us” or “our”) provides the information contained on this Website or any of the pages comprising the Website to visitors (“Visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. Please read this agreement carefully. By browsing, accessing or using this website or by using any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below (all of which are called the “Agreement”). This Agreement is made between you and us.
Website Availability
Garphil may suspend the Website for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades, and shall not be liable to you for any such suspension.
Garphil reserves the right to make any changes to the Website or to discontinue any aspect or feature of the Website without notice.
In the event that Garphil, in its sole discretion, considers that you are making any illegal and/or unauthorized use of the Website, and/or your use of the Website is in breach of these Terms, Garphil reserves the right to take any action that it deems necessary, including terminating without notice your use of the Website and, in the case of illegal use, instigating legal proceedings.
Trademarks
The trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the Website Owner and the suppliers of the products listed on the Website. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.
External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links, you must refer to that external website’s terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.
Use of the Website
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Singapore). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
No Commercial Use
This Website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this site. You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
Your Status
By placing an order to purchase Products (Order) through the Website, you warrant that:
- You are legally capable of entering into binding contracts and you are at least 18 years old.
The Contract Between You and The Partner
After placing an Order, you will receive an email from Garphil acknowledging that Garphil has received your order. Please note that this does not mean that your Order has been accepted. Your Order constitutes an offer to Garphil to buy a Product from the third party that offers the Product for sale via the Website (the Partner). All orders are subject to acceptance by the Partner, and the Partner will confirm such acceptance to you by sending you an email that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between the Partner and you (Contract) will only be formed when the relevant Partner sends you the Dispatch Confirmation.
Each Contract relates only to those Products whose dispatch the Partner has confirmed in the Dispatch Confirmation. The Partner shall not be obliged to supply any other Products which may have been part of your Order until the dispatch of such Products has been confirmed by way of a Dispatch Confirmation.
For the avoidance of doubt, your contract with Garphil relates only to your use of the Website and the Services available therein.
Offer and Acceptance
Any offers by or on behalf of Garphil made in any way whatsoever (orally, in writing, electronically, digitally, etc.), are free of obligation and apply as long as supplies last.
Garphil is competent to revoke any offer within five workdays of receiving other party’s acceptance. Garphil has the right to remove offers from the website and cancel deliveries.
If other party’s acceptance deviates from Garphil’s offer, even if it only concerns minor points, no agreement will be concluded, but it shall be understood as an offer made by other party.
An offer made by the other party will not be deemed to have been accepted by Garphil until Garphil has confirmed it in writing.
Garphil’s offers and/or quotations will not apply to repeat orders or new orders.
The other party will have accepted an offer by Garphil if it has entered its account information (customer information) on Garphil’s website and placed an order.
After an order has been placed by the other party, Garphil will send an order confirmation with an invoice.
Price
Garphil charges prices as they are displayed on the website, unless expressly agreed otherwise in writing. The prices stated on the website are net and exclusive of delivery charges.
Garphil is entitled to charge rises in cost price of more than 3% to the other party. If rises take place within three months of the contract being made, the other party is entitled to dissolve the contract.
While the prices stated on the website are as accurate as possible, Garphil is entitled to amend and charge accordingly to the latest price – higher or lower, upon the point of purchase.
Payment
In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.
Insofar as not agreed otherwise in writing, payment shall be made before the agreed due date, by credit card (Visa or MasterCard), PayPal, by depositing the amount into or transferring it to an account stated on the invoice, or by some other pre-arranged method of payment.
Without prejudice to any other relevant rights to which Garphil is entitled, the other party will be in default without requiring notice of default or judicial intervention if the other party fails to pay the money due on time and/or fully, or otherwise imputably fails in the fulfillment of its obligations towards Garphil.
Delivery, Risk
Unless expressly agreed otherwise in writing, delivery will only take place after the other party has fully paid the invoice amount.
Garphil may determine shipping mode and shipping route.
The other party has the obligation to purchase the goods.
From the moment Garphil presents the goods to the shipping firm for delivery (for instance, Lalamove), the risk of the goods getting lost or deteriorating (including damage, loss, theft) will lie with the other party. If it concerns a consumer purchase, this risk will lie with the other party from the moment of delivery.
Indemnity
You agree to indemnify, defend and hold harmless Garphil, its directors, officers, employees, suppliers, licensors, agents, and any third-party content providers, from and against any losses, damages, claims, costs, expenses, demands, and actions, due to or arising out of your use of the Site, your access or connection to the Site, your violation of these Terms, or your violation of any rights of another. These obligations will survive any termination of your relationship with Garphil or your use of the Site.
Garphil reserves the right to assume the defense and control of any matter subject to indemnification by you, in which event you will cooperate with Garphil in asserting any available defenses.
General
These website terms and conditions constitute the sole record of the agreement between you and Garphil in relation to your use of the website. Neither you nor Garphil shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Garphil in respect of your use of the website.
Your access to or use of the Site, as well as these Terms shall be governed by, and construed in accordance with Singapore laws and you agree to submit to the exclusive jurisdiction of the Singapore courts.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Garphil’s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right. Garphil shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. If any part of these Terms is held to be unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remainder will remain in full force and effect.
If you have any questions, comments, or concerns arising from the website or any other relevant terms and conditions, policies, and notices, contact us here.
Privacy Policy
You are the customer, not the product
Here’s the revised policy with “Garphil” replacing “Garphil” throughout the text:
Introduction
Garphil Group (“Garphil” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.garphilshop.com.sg (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:
on this Website; and
in e-mail, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
us offline or through any other means, including on any other website operated by Garphil or any third party; or
any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
We are committed to complying with the Personal Data Protection Act 2012.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
by which you may be personally identified, such as name, postal address, e-mail address, or telephone number (“personal information”);
that is about you but individually does not identify you; and/or
about your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
directly from you when you provide it to us; and/or
automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us
The information we collect on or through our Website may include:
information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or completing a purchase on our Website. We may also ask you for information when you report a problem with our Website;
records and copies of your correspondence (including e-mail addresses), if you contact us;
details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website; and/or
your search queries on the Website.
User Contributions; Third-Party Sites, Plug-ins, and Applications
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”), including through third-party social media sites, plug-ins, and applications such as Disqus, Facebook, Twitter, etc. Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions.
When you engage with our content on or through third-party social media sites, plug-ins, and applications, you may allow us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the ‘likes’ you make) to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed) from your interaction with our content.
The information practices of third-party social media sites may be different than ours. Through some social media sites’ privacy settings, you can control what data you share. For more information about how social media sites handle your personal information, please refer to their privacy policies and terms of use as we have no control over information that is submitted to, or collected by, these third parties.
Usage Details, IP Addresses, Cookies, and Other Technologies
As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:
details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website; and
information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical data. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:
estimate our audience size and usage patterns;
store information about your preferences, allowing us to customize our Website according to your individual interests;
speed up your searches; and
recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Garphil, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or that you provide to us.
Google Analytics and Adwords
We use certain features of Google Analytics for Display Advertisers, including Google Display Network Impression Reporting and Remarketing, to track the results of certain of our online advertisements and to display content-specific advertisements to visitors that have previously visited our site. We and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to:
(i) report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Website, and
(ii) inform, optimize, and serve ads based on visitors’ past visits to our Website.
You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Settings located at www.google.com/settings/ads. To prevent your data from being collected and used by Google Analytics, you can download and install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout/.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
to present our Website and its contents to you;
to provide you with information, products, or services that you request from us;
to fulfill any other purpose for which you provide it;
to provide you with notices about your account;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to our Website or any products or services we offer or provide through it;
in any other way we may describe when you provide the information; and/or
for any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us to request that you not be sent any or all of such information.
For more information, see Choices About How We Use and Disclose Your Information.
Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this privacy policy:
to our subsidiaries and affiliates;
to contractors, service providers, and other third parties we use to support our business;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Garphil’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Garphil about our Website users is among the assets transferred;
to fulfill the purpose for which you provide it;
for any other purpose disclosed by us when you provide the information; and/or
with your consent.
We may also disclose your personal information:
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our Terms of Use and other agreements, including for billing, fraud
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Garphil, our customers, or others.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by contacting us at garygoh.garphil@gmail.com.
- Promotional Offers from Garphil. If you do not wish to have your contact information used by Garphil to promote our own or third parties’ products or services, you can opt-out by contacting us.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by contacting us at garygoh.garphil@gmail.com.
- Promotional Offers from Garphil. If you do not wish to have your contact information used by Garphil to promote our own or third parties’ products or services, you can opt-out by contacting us.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
Links to Other Websites
This Website may contain links to other websites. Garphil is not responsible for the content, privacy policies, products, services, reliability, viewpoint, or accuracy of information on any such websites. We do not control and shall not be responsible for the collection of personal information by third-party websites, including websites owned or controlled by our distributors, vendors, and/or websites not controlled by Garphil. Third-party websites that are accessed through links on our Website have separate privacy policies. We have no responsibility or liability for the policies implemented by third parties on their websites. You should contact them directly to ask questions about their privacy policies.
If you enter or choose to leave our Website via links to other websites (including those of our distributors or vendors), your visits to those websites are not covered by this Privacy Policy.
Data Security
The security of your Personal Information is very important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on the Site, you can contact us.
While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, you may find out our contact information here.
Refund Policy
All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through (www.garphilshop.com.sg).
Non-Refundable Items or Services
All items or services purchased from (www.garphilshop.com.sg) are non-refundable unless otherwise specified in writing by Garphil. This policy applies but is not limited to:
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
Email: garygoh.garphil@gmail.com
Phone: 6732 7772
Whatsapp: 8760 6060
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regula
Delivery/ Shipping Policy
How we deliver to your doorstep.
In-Store Pickup
In-store pickup is available for
Pickups are available Monday – Saturday: 11 AM – 6PM; Sunday: 10AM – 7PM.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
Shipping will be handled by Lalamove and the fee will vary from time to time during checkout.
Shipping Method Shipping Fee
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: 6732 7772
Email: garygoh.garphil@gmail.com